Portable generators can provide power when you need it most. Whether it's letting you show a movie on a big screen during a camping trip or running life-saving medical equipment during a power outage, having your own source of power is easily one of the best ways of being prepared.
With all that in mind, is DuroMax's XP10000EH Dual Fuel Hybrid portable generator worth buying? For that matter, is it too much power for what you need? Let's find out.
The DuroMax XP10000EH Dual Fuel Hybrid Portable Generator is an extra-large generator capable of putting out as much as 10 kW. That's actually at the bottom of the range for extra-large generators, but it's still more than enough to power the majority of appliances in many homes.
This product should not be confused with smaller generators. Recreational generators put out up to 2 kW, and these are the ones most people use for camping. Small home generators tend to be in the 7-8 kW range, enough for a few appliances but usually not a central air conditioner or heat pump.
New units come with the generator, a 12V battery for the generator, a wheel kit, a toolkit, and an owner's manual. The standard warranty includes a 3-Year Residential Limited Factory Warranty and a 1-Year Commercial Limited Factory Warranty. Many retailers also offer a 30-Day customer satisfaction guarantee.
This generator has five outlets, including two 120v 20 Amp standard receptacles, one 120v/240v 50 Amp heavy-duty outlet, one 120v/240v 30 Amp twist lock, and one 120v 30 Amp twist lock.
The "hybrid" in the name comes from the fact that this generator can run on two different kinds of fuel. While gasoline is generally seen as the primary fuel, it can also run on propane when gas isn't readily available.
The runtime of this machine is about 8 hours at half capacity while using gasoline, and 9 hours at half capacity when using propane from a standard 40-lb tank. If you're pushing the generator to its limits, expect to go through either fuel source much faster. Speaking of fuel, this generator has an 8.3-gallon tank for gas, and it's easy to refill if need be.
The noise averages 72 decibels, which is a bit louder than noisy traffic but low enough that it's not dangerous over a long period.
Finally, the unit itself weighs about 240 pounds (and ships at 265). Wheels make this generator practical to move around, but you won't want to do that more than you really need to.
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The most distinguishing feature of the DuroMax XP10000EH is its hybrid fuel options. Most generators don't accept alternate types of fuel, and propane is actually more efficient than gas. This makes the XP10000EH especially valuable as a backup power source after a natural disaster. If you stock up on propane, you can keep the generator running even when gasoline supply routes are disrupted.
Between this and its low price point (compared to other generators in its category), there's a lot to like about this generator.
The DuroMax XP10000EH price is at the bottom end of pricing for an extra-large portable generator. That said, many retailers sell this generator for significantly less than the MSRP.
The lowest price we found was from Local Loot & Co., which was selling this product for $$.
Other retailers were selling this product for $$ at the time we checked. This price was offered by sites like Amazing Generators, Focus Camera, Generator Factory Outlet, and Electric Generator Depot. Bottom line: you don't have to pay more than half the MSRP unless you really want to. Most of these sellers offer free shipping, too.
The DuroMax XP10000EH receives generally - but not universally - positive reviews.
Writing for Portable Power Kit, Adrian Toma gave this generator a 4.9/5, with plenty of praise for its features. However, they did point out a few things that buyers should be aware of. First, if you're going to use propane, you should use all the gasoline first. Second, the generator is not CARB-compliant, which means it can't be sold to residents of California.
(For those who aren't familiar with this, the term refers to the California Air Resources Board. This is an agency that works to manage air pollution, and generators that don't fit California's standards can't be sold anywhere in the state. Even online retailers may balk if you give them a California address.)
Amazon, as usual, had a bulk of reviews for us to examine. At the time we checked, the unit had a 4.0/5 rating after 209 reviews, 77% of which were positive, 8% of which were neutral, and 15% of which were negative.
One positive review mentioned that it had been extremely helpful for storm preparation in Florida and was used in the aftermath of a hurricane. This review noted that trying to run an A/C unit was near the limits of what the generator can handle, so if that's what you need a generator for, you may want to get something towards the 15 kW range.
Another positive review noted that it was a great source of power for a 1400 square-foot, all-electric house. They were especially pleased that they were able to continue on during a 5-hour power outage as if nothing had changed.
Critical reviews focused on two issues - lack of customer service and bad wheels. A few customers also noted complaints about getting the system to function in the first place, but there were so few of these that they suggest individual manufacturing defects or damage during shipping, rather than problems with the unit itself.
Walmart had a similar spread of reviews, with a final score of 3.8/5 after 10 reviews. Of these, seven reviews were positive, one was neutral, and two were negative.
The positive reviews cited things like the ease of setup and how reasonable the price was for the product. (It's expensive, but remember, it's at the low end for products in its category.)
One negative review mentioned that there was a leak in the pipes that could have caused an explosion, while the other noted it was bad straight out of the box. In the latter complaint, they added that the manufacturer was not willing to pay for shipping or labor to cover the defective part, and Walmart's warranty was similarly no good. This problem with customer service echoes the Amazon reviews.
Sears broke from the mold in its reviews, with a rating of 2.0/5 after four reviews. One review was positive; the other three were negative.
Complaints from Sears noted generators that had constant power surges (making them worthless), oil leaks, and a motor that didn't run. Customer service continues to be a complaint in these reviews, with one critical review noting that they were expecting an email from the supplier to pick it up - and never got one.
Planet Generators returns to the positive outlook with an overall score of 8.9/10. They had the most praise for the power, fuel efficiency, and durability of the unit. They were a little less favorable towards the noise and portability, with the warranty and support being the worst category.
While most people can expect a 30-day warranty, the truth is that in many cases, you may have this for months before you start it up after a test run. If there are any problems, you may not notice them until well after the warranty period. Enough people have complained about this generator to indicate that at least some units are genuinely defective, so it may be worth investing in an extended warranty.
Ratingle also looked positively on this generator, with a score of 9.2/10. They considered it around the fourth-best generator available, but the others on the list all had a significantly lower power output, making this their top choice for extra-large generators.
They were particularly pleased with the cast-iron sleeves and steel bearings used in the generator's construction, though they also noted that despite the 10,000-watt rating, most people were more likely to get 8,000 consistently. The 18 horsepower, on the other hand, is higher than most generators.
The biggest strengths they found were the comparatively low volume (it's still loud, but all generators are), the high efficiency, and the Auto Throttle control that improves fuel efficiency and reduces noise.
The weaknesses, on the other hand, included the weight of the unit and the way propane can contract when it's less than 40 degrees. You may need a little gas to start this generator when it's cold, after which you can switch to propane and run the generator as normal.
For more information on propane, its volume, and how temperature can affect it, see this helpful page on the topic.
The DuroMax XP10000EH is at the bottom of the range for extra-large generators - which begs the question of why you'd settle for something in this range instead of a generator that's definitely large enough to get the job done.
This is not the kind of generator you buy for a casual camping trip. Instead, it's meant to power multiple large appliances for a sustained period, and at this point, most people are willing to go all the way and get the best product for their money. This is especially true if you need a generator capable of powering medical equipment or other necessities, not just gaming consoles and other entertainment devices.
That said, its dual fuel option is a compelling point in its favor. Most generators don't have this kind of function, so whether you're stocking up for emergencies or just want the backup, being able to switch over to propane is an excellent function. If you're concerned about a long-term loss of access to gasoline, this feature alone makes the XP10000EH better than most of its competition.
Overall, we like this generator. It has some distinct flaws, including manufacturing defects on more units than we'd prefer, but most people seem quite happy with their purchase. When it's working - which is most of the time - it works pretty well.
(This is a detail many people forget when turning on a generator. Many appliances take a lot of power to start up, then drop down by 75% or more once they're actually functioning. Staggering the on times and adding appliances one by one can help stop an overload.)
The most notable deal on the DuroMax XP10000EH is the low price at retailers besides the manufacturer. Price drops of up to 50% are fairly common, making this generator considerably more affordable than it seems at first glance.
However, since many locations are already selling it at a discount, don't expect to find other price drops. You might be able to find a coupon for somewhere like Walmart, but they sell it higher than most people to begin with, so at best you're likely to get back into the 'normal' retail range.
Given the manufacturing issues that occur on a small but measurable number of units, the real deal comes from any retailer willing to offer a better warranty. If you can find one - whether it's automatic or an add-on - we suggest getting it as a form of insurance even if it costs a little more. This is a thousand-dollar generator at a minimum, and a few more dollars to protect your investment is worthwhile.